Recent Changes

Wednesday, August 9

Tuesday, July 26

  1. page myCourses Help edited ... 24/7 Support 24/7 technical assistance is available for students at http://umd.echelp.org/. …
    ...
    24/7 Support
    24/7 technical assistance is available for students at http://umd.echelp.org/.
    myCourses Student Help Desk
    If you need support using myCourses tools, you can email myCoursesHelp@umassd.edu or call the Student Help desk at 508-999-8505 during normal business hours. (Mon-Fri 9:00 a.m.-5:00 p.m.EST)

    When to Contact Your Instructor
    ...
    the loop. It is a good practice to copy your instructor on any emails sent to myCoursesHelp@UMassD.edu. By doing
    Always contact your instructor if:
    You have a question about an assignment.
    ...
    You need some sort of accommodation.
    If something comes up that keeps you from completing your work on time, contact your instructor to discuss any accommodations that may be available.
    Contact the myCourses Student Help Desk if:
    You are unable to submit an assignment.
    You require technical support during or after a test.
    *Remember to copy your instructor on your email!

    (view changes)
    10:00 am

Tuesday, January 12

  1. page Technical Help edited ... If you have technical questions about your computer or software you have installed, you can re…
    ...
    If you have technical questions about your computer or software you have installed, you can reach the IT Service Center at 508-999-8790
    during normal business hours. (Mon-Fri 9:00 a.m.-5:00 p.m.EST).
    MyCourses Help--Off-hours SupportOff-hoursSupport24/7 Support
    During off-hours, weekends, and holidays,

    24/7
    technical assistance
    Common Support Requests
    Plug-in Required
    ...
    Many textbook publishers offer online content such as lessons, quizzes and tests that are tied directly to the content of your textbook. This content is referred to as “Publisher Content.” If your instructor chooses to use publisher content in your course, they will give you specific instructions on where and how to purchase an access code as well as how to find and interact with the content online. In most cases, your instructor will include this information in the myCourses website for your class.
    If you have specific questions or concerns about publisher content, it is recommended that you reach out to your instructor directly. If you need technical support, please visit this link to access contact information for the most commonly used publishers on campus.
    ...
    the manufacturer. The ITSC may also be able to help.
    (view changes)
    8:29 am
  2. page myCourses Help edited ... myCourses Student Support Hub Ready to check out a course site for yourself? Visit the Studen…
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    myCourses Student Support Hub
    Ready to check out a course site for yourself? Visit the Student Support Hub , an online course space which is available once you have access, and are signed into, myCourses. Visit the Hub to experience navigating a course, submitting an assignment, taking a test, posting in a discussion board and more! Practice in the Hub so you are confident in your online course.
    24/7 Support
    24/7 technical assistance is available for students at http://umd.echelp.org/.

    myCourses Student Help Desk
    If you need support using myCourses tools, you can email myCoursesHelp@umassd.edu or call the Student Help desk at 508-999-8505 during normal business hours. (Mon-Fri 9:00 a.m.-5:00 p.m.EST)
    Off-hours Support
    During off-hours, weekends, and holidays, technical assistance is available for students at http://umd.echelp.org/.

    When to Contact Your Instructor
    Any time you have a question or concern about myCourses, you should keep your instructor in the loop. It is a good practice to copy your instructor on any emails sent to myCoursesHelp@UMassD.edu. By doing this, you show your instructor that you are being proactive, and cut down on response time since the Support Team oftentimes needs to contact your instructor after speaking with you.
    (view changes)
    8:27 am

Wednesday, November 18

Friday, October 9

  1. page Technical Requirements edited myCourses myCourses Technical Requirements {comp_tab_phone.png} {comp_tab_phone.png} Te…

    myCourses
    myCourses Technical Requirements
    {comp_tab_phone.png}
    {comp_tab_phone.png}
    Technology Checklist
    Use
    ChecklistUse this checklist
    My Computer meets minimum System Requirements for myCourses:
    PC / Windows
    (view changes)
    11:33 am
  2. page Pre-Semester Checklist edited ... Are there any time considerations such as your job or family commitments you need to plan arou…
    ...
    Are there any time considerations such as your job or family commitments you need to plan around? What steps you can take ahead of time to alleviate any potential stressors?
    For example: Are you planning your school schedule around soccer games, carpooling, or shift changes at work?
    ...
    the myUMassD Portal.Review this orientation website.Portal.
    Make sure your username and password work.
    If you have problems contact Access Management at 508-999-8532.
    Check out the "Quick Links" area in the Portal. This is how you will access myCourses.
    Contact your instructor if you have questions about the course and/or if you need accommodations.
    Review this orientation website.
    Make sure your computer is updated (system, virus checker, etc.).
    Check with University Extension to ensure all financial aid forms are complete and holds are removed from your account.
    (view changes)
    11:32 am

Wednesday, August 26

  1. page Academic Resources edited ... Academic Calendar The Academic Calendar includes start and end dates of each semester in the …
    ...
    Academic Calendar
    The Academic Calendar includes start and end dates of each semester in the academic year, as well as the schedule for final exams.
    Academic Advising
    You will work with your advisor every semester to track progress and plan future course registration. The name of your academic advisor will be listed in COIN. If a name does not appear when you log into COIN, contact University Extension at 508-999-9202.

    eTutoring
    UMass Dartmouth students have access to FREE online eTutoring. It doesn't matter if you have only one question or if you need long term assistance in one or more areas; eTutoring exists to help students be successful at UMass Dartmouth. Visit the eTutoring website for more information.
    (view changes)
    10:41 am

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